I met Phil, owner from VIP Shutters, at the Home Show. I was impressed with the fact that this company manufactures, installs and repairs your shutters. VIP Shutters is not a company that takes your order, has someone else manufacture it, then, someone else install it, and then are gone. Being a cautious person, and wanting to see how great the company was and their promise of customer care after installation would be, I went with an initial order of eight shutters. I am a low vision person, so I touch/everything, that is how I see what they look like and if there are problems. I will say that Phil and his crew have gone above and beyond with my order! Being so impressed with VIP Shutters, I ordered Shutters for 20+ more windows. The install crew, that represent this business, is the best I have seen. they are knowledgeable, polite, and highly skilled. With this being said, I love my new shutters. They have given our home such an upgrade. The shutters are beautiful!! I was never pressured to purchase or given a feeling that I have purchased shutters with a company that will leave high and dry, after installation. Phil says that every customer is important, and shows that. Absolutely a top-notch company! Anyone, considering VIP Shutters, rest assured, that they walk the talk. Phil is the real deal. You will not be disappointed.